Tickets

Guest Tickets

Guest admission at Viejas Arena will be available through mobile ticketing. Candidates who graduated in Fall 2023 or applied for Spring/Summer 2024 graduation by the January 30, 2024 filing deadline may claim guest admission tickets. Graduates will claim their initial allotment of guest tickets online, free of charge. SDSU does not authorize the sale of complimentary tickets. 

All guests who are 1 year of age and older are required to have tickets to attend commencement. The only exceptions to this rule are babies under the age of 1 who must be seated on an adult’s lap.

Most commencement ceremonies will have RESERVED SEATING and guests will be required to sit at the assigned locations that appear on their tickets. There will also be commencement ceremonies that will have GENERAL ADMISSION SEATING and guests can take any open seat in most sections of the arena.

Graduates will have until Saturday, April 27, at 10 p.m. to claim their initial ticket allotment on the GoAztecs ticket site using their @sdsu email address. If you attempt to log in with your personal email address, you will not see your correct ceremony and will be unable to access your guest tickets. 

The commencement ceremony ticket allotment, which varies by the number of graduates eligible in each college, is included below:

Additional Guest Ticket Distribution

Graduates from each college will have the opportunity to claim a limited number of additional guest tickets on the GoAztecs ticket site. Details about additional tickets available by ceremony, along with the distribution dates/times, are listed below. 

These numbers cannot be adjusted. They are determined by the total number of graduates registered for the ceremony and the maximum seating capacity at Viejas Arena. 

The ability to claim extra tickets will be subject to availability. Ceremonies with a larger number of graduates will have more limited availability to claim extra tickets. 

Please note, if the graduate is participating in a ceremony with reserved guest seating, there is no guarantee that the additional guest tickets will be seated together or near the initial allotment of guest tickets the graduate claimed. In some instances, there may only be reserved, scattered single seats available. For ceremonies with general admission, seating is first-come, first-served in most sections of the arena.

On the day of commencement, guests are welcome to visit the Viejas Arena Box Office to check in about the availability of any additional tickets. There is no guarantee that additional tickets will be available, however.

Accessing Guest Tickets

Beginning Monday, May 6, at 3 p.m., graduates will be able to transfer their guest tickets via email or text from their GoAztecs account. Tickets can be transferred to individual guests or collectively to one guest. Once guests have received their tickets, those tickets should be uploaded and saved onto the guest’s smartphone wallet for ease and to avoid access issues upon arriving at Viejas Arena.

Screenshots and printed mobile tickets cannot be used for entry into any of the commencement ceremonies. Guests who attempt to use screenshots or printed copies of their mobile tickets will be directed to the Viejas Arena Ticket Office for ticket resolution and may be delayed in entering. 

Please review these step-by-step instructions on transferring and accepting guest tickets:

• Transferring Mobile Tickets
• Accepting Transferred Tickets

Graduates and guests can contact the Viejas Arena Ticket Office at [email protected] with questions regarding guest tickets. 

Tickets for Guests with Mobility Concerns

Viejas Arena is a top-loading venue. Upon entering the arena, all guests will be at the top of each section. There is no bottom-level or mid-level guest entry into the arena. The row at the top of each section is row 36 and there are stairs that go down to the bottom of each section. All stairway aisles have handrails.
 
Row 36 is an accessible row that can be used by guests with mobility concerns (e.g., senior guests, guests who may have difficulty navigating stairs, guests who use a wheelchair for mobility, etc.). 

TICKETS FOR RESERVED SEATING CEREMONIES
Graduates participating in reserved-seating ceremonies whose guests require the accessible row should claim two (2) tickets in row 36 in any section of the arena. Those graduates can claim their remaining tickets as close as possible to the tickets they claimed in the accessible row. Reserved accessible seating is limited and will be available for graduates to claim on a first-come, first-served basis.

TICKETS FOR GENERAL ADMISSION SEATING CEREMONIES
Graduates who are participating in a ceremony with general admission seating will not need to select seats in row 36, but they should ensure they are including their guests who have mobility concerns in the total number of tickets claimed online. Guests who need accessible seating may sit in any open seat in row 36 of any section and remaining guests can sit in nearby seats.

Graduates and guests can contact the Viejas Arena Ticket Office at [email protected] with questions regarding tickets for guests with mobility concerns.